Think back to your pre-leadership days. Did you ever walk out of a meeting with your manager or another company leader thinking, “Wow, they sure had a lot to say. Now if only they’d heard what we had to say, some of those instructions and pieces of advice might have actually been helpful!”
We’d be willing to take a guess that the leader in question was working from “boss” mode, rather than from a coaching mindset. And we want to argue that the leader who functions as a coach – coming alongside their team with listening ears and the primary goal of empowerment – will ultimately find themself with the more healthy and profitable organization every time.